Project
Driving metaverse innovation with seamless user-experience products since 2020. Let’s dive into the details over a cup of tea.
GoGo Mini App
AI Planner App for Elders
Product Owner
Freelance
Led UX research, developed a Burmese LLM dataset, and designed Customer Journey Maps to create an intuitive, elder-friendly AI planning app MVP with seamless functionality.
Customer Self-service Portal CSSP
Portal enabling salary disbursement
Product Owner
Yoma Bank
Addressed customer pain points with innovative solutions to drive product growth. Led scrum meetings, managed the backlog, and ensured seamless collaboration across Tech, SRE, DevOps, Sales, and Operations teams.
Customer Journey Mappings
CJMs for Banking Services
Customer Insights & Research
Yoma Bank
Conducted interviews and analyzed results to map user journeys, uncover customer pain points, and inform product strategy, pricing models, and competitor analysis across various banking services.
RideMate App
App for helping riders
Business Analyst
Freelance
Designed the complete system for the product’s MVP, translated user requirements into features, collaborated with the tech team to drive development, and defined the product roadmap and strategy.